Privacy Policy
Last updated: February 13, 2026
MTracker ("we", "our", "the app") is a machine maintenance tracking application developed by Aboelnasr. This policy describes how we collect, use, and protect your information.
1. Information We Collect
- Account information — name, email, and password when you create an account.
- Company information — company name and association for multi-company support.
- Maintenance data — machine records, service logs, running hour logs, service checklists (including checklist items, completion results, part numbers, and notes), schedules, and company information you enter.
- Imported data — machine and running hour data you upload via CSV or Excel files.
2. Platforms & Permissions
MTracker is available on iOS, Android, and the web. The permissions required vary by platform:
- Internet (all platforms) — to sync your data with our server and authenticate your account.
- Local network (mobile only) — to discover nearby devices for peer-to-peer data synchronization.
- Bluetooth & Location (iOS only) — to find nearby devices for peer-to-peer data sync via Apple Multipeer Connectivity. Location is only used for device discovery and is never stored or shared.
- Storage (mobile only) — to export reports as PDF or CSV files and to import data from CSV/Excel files.
3. How We Use Your Data
Your data is used solely to provide the maintenance tracking service, including:
- Tracking machine running hours and service schedules.
- Generating service checklists and PDF service reports.
- Calculating maintenance due dates and sending status notifications.
- Providing dashboard analytics and export capabilities for admins.
We do not sell, share, or use your data for advertising. Data is synced to our server to enable access across your devices and platforms.
4. Data Storage & Security
We take the security of your data seriously:
- All data is transmitted over HTTPS with TLS encryption.
- Passwords are hashed using industry-standard algorithms and never stored in plain text.
- Authentication uses token-based sessions with automatic timeout after inactivity.
- Sensitive operations (password changes, account management) are rate-limited to prevent abuse.
- Role-based access control ensures users can only access data within their assigned company.
- On mobile devices, data is also stored locally in an encrypted database for offline access.
5. Data Retention & Account Deletion
Your data is retained as long as your account is active. You can delete your account and all associated data at any time using one of the following methods:
Option 1: In-App Deletion (Recommended)
- Open the MTracker app on your device or web browser.
- Open the menu (bottom navigation "More" on mobile, or side drawer on web).
- Tap "Delete Account".
- Confirm the deletion in the dialog that appears.
Your account and all associated data will be permanently deleted from our servers immediately. Local data on your device will also be cleared.
Option 2: Email Request
Send an email to admin@aboelnasr.com from the email address associated with your account requesting account deletion. We will process your request within 7 business days.
What gets deleted:
- Your user account and login credentials
- All machine records you created
- All service logs and running hour logs
- All checklist items and checklist completion results
- All imported data
- All authentication tokens and sessions
- Local data stored on your device (mobile only)
Note: Account deletion is permanent and cannot be undone. Company-level data shared with other users in your organization will not be affected.
6. Peer-to-Peer Sync
On iOS devices, MTracker supports peer-to-peer data synchronization using Apple Multipeer Connectivity. This allows two nearby devices to exchange maintenance data directly without going through our server. Peer-to-peer connections are encrypted and require mutual consent from both devices. No data from peer-to-peer sync is sent to any third party.
7. Third-Party Services
We do not use third-party analytics, advertising, or tracking services. PDF report generation is performed entirely on our server without any third-party involvement.
8. Children's Privacy
MTracker is not intended for children under 13. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.
10. Contact Us
If you have questions about this privacy policy, contact us at:
admin@aboelnasr.com